Tailored, Practical, Workplace People Solutions
0410511655
Your Reliable People Partner
Pamela founded Universal People to help her clients solve complex people issues in the workplace as soon as they arise
Optimise Your Organisations' Most Valuable Asset
Pamela helps her clients address complex HR issues including conflict, communication, performance and misconduct issues in the workplace by tailoring and implementing the most effective, practical, and cost-effective solution
She works compassionately with managers, teams and individuals to help team members realise their potential, improve personal performance, and resolve workplace conflict
Pamela offers consulting services, complaint and misconduct investigations, performance management strategies, coaching and mentoring for staff and managers
Professional
Qualified and multidisciplined
(ABN: 91482708129)
Technology-Enabled
Located in South East QLD Australia wide face-to-face, online, and telephone meetings
Affordable
Services tailored to your budget
Experience You Can Trust
Pamela has more than 25 years experience as a HR Practitioner
She has held executive leadership positions in HR teams across the public sector and has change management experience in a workplace change consultancy working with government and private sector clients
Qualified
- Bachelor of Social Science – Southern Cross University, majors in Human Resource Development and Mediation
- Diploma of Leadership Coaching – Australian Institute of Coaching
- Certificate IV in Assessment and Workplace Training – Southern Cross University
- Practitioner’s Certificate in Mediation – Australian Institute of Mediators
Connected
- Australian Human Resource Institute (AHRI)
- International Coaching Federation (ICF)
- Australian Institute of Professional Coaches
Mediation and Facilitated Conversations
Address communication and conflict issues before a complaint is made
Performance Management Strategies
Develop performance expectations & underperformance plans
Design, develop & implement support programs
Complaint and Misconduct Investigations
Investigate suspected misconduct and employee complaints
Coaching and Mentoring
Inspire, motivate and encourage managers and team managers to make changes
See What Clients Say
I work in a Commonwealth Agency that was looking for a highly skilled and experienced investigator to undertake an independent administrative review. Pam submitted a quote that represented the best value for money and her delivery was beyond our expectations. Her report was not only thorough and of the highest quality but she submitted it ahead of schedule. She very quickly analysed the core issues and presented pragmatic solution focussed recommendations.

Julie
I was first introduced to Pam a few years ago, when I was tasked with establishing a team of experienced professionals capable of providing both coaching and mentoring to leaders within the Australian Defence Force. Pam was recommended to me as being well-suited for this role. Pam was not only well-suited, but quickly proved to be an outstanding asset to the program. Her significant background in various leadership and HR roles, means that she comes to a mentoring/coaching relationship with experience and knowledge. Pam has exceptional people skills and quickly establishes meaningful relationships with those she is supporting. I consistently received positive feedback from the participants in the program, who provided “reports by exception” highlighting the difference that Pam has made to their lives. Personally, I have sought Pam’s advice on multiple occasions and couldn’t recommend her more highly to anyone, regardless of position, seeking either a coach or a mentor.

Mick
Thank you so very much for your coaching expertise. I had been in a quagmire of doubt, having lost a lot of confidence and self esteem over the previous 18 months. After completing our sessions I felt a renewed positive energy and confidence to move ahead and achieve my goals. You are so easy to work with and with your guidance I felt empowered again to move forward. With your coaching I was able to identify my goals and a devise a task plan with timelines to work to. It is such a powerful feeling to be back on track and moving forward in a purposeful way.

Liz